Threshmark Redact Terms of Service

DRAFT v0.1, 2026-09-22. For counsel review before publication. Not legal advice. Placeholders to confirm: support email, physical postal address, governing venue (Virginia county), production domain, effective date, refund terms (see the Cancellation and Refund Policy), whether arbitration is desired.

Effective date: [effective date]

These Terms of Service ("Terms") are a contract between you and Threshmark, LLC, a Virginia limited liability company ("Threshmark," "we," "us"), for the use of Threshmark Redact (the "Service"). By creating an account, subscribing, or using the Service, you agree to these Terms. If you are using the Service for an organization, you represent that you are authorized to accept these Terms for it.

1. The Service

Threshmark Redact detects and removes categories of sensitive information from documents you provide. The detection and redaction run in your web browser; your document content is not sent to Threshmark. What the Service can and cannot detect depends on the policy you select and the built-in recognizers, which are described in the product.

2. Redaction is a tool, not a guarantee

Please read this section carefully. It defines what the Service does and does not promise.

The Service assists you in finding and removing sensitive information. It detects information using pattern and dictionary based recognizers. It does not use artificial-intelligence deep scanning to identify names or other free-text entities, and it cannot understand the meaning of every document. As a result:

You are responsible for reviewing the output of the Service before you rely on it, share it, or upload it anywhere. Do not treat a redacted file as safe to distribute without checking it. The Service is one control among the safeguards you should apply to sensitive information; it is not a substitute for your own review or for professional or legal advice about handling that information. You are responsible for your compliance with any laws or contractual duties that apply to the information you process.

3. Your account

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. Tell us promptly at [support email] if you believe your account has been compromised.

4. Acceptable use

You agree not to use the Service to break the law or infringe others' rights, to process information you are not authorized to handle, to attempt to defeat the Service's security or usage limits, to reverse engineer or copy the Service except as the law allows, to resell or provide the Service to third parties except as expressly permitted, or to interfere with the Service's operation. We may suspend or terminate accounts that violate this section.

5. Plans, fees, and billing

The Service is offered on free and paid plans described on our pricing page. Paid plans are sold as recurring subscriptions billed in advance through Stripe. By subscribing you authorize us and Stripe to charge your payment method the plan fee and applicable taxes on each billing date.

6. Automatic renewal and cancellation

Your paid subscription renews automatically. When you subscribe, you agree that your subscription will continue and automatically renew at the end of each billing period (monthly or annual, as you select) at the then-current price, and that your payment method will be charged for each renewal, until you cancel. We will disclose the price and billing interval to you before you subscribe and obtain your consent to these renewal terms at checkout.

You can cancel at any time from your account settings or the billing portal, or by contacting [support email]. Cancellation takes effect at the end of the current billing period; you keep access until then. Where required by law, we will send you a reminder before a renewal. Refunds, if any, are governed by our Cancellation and Refund Policy. Taxes are handled as described in section 7.

7. Taxes

Fees do not include sales, use, value-added, or similar taxes. Where we are required to collect them, they will be added at checkout. You are responsible for any taxes on your use of the Service other than taxes on Threshmark's income.

8. Ownership

Threshmark and its licensors own the Service, including the software, recognizers, policies, and brand. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms while your account is in good standing. You own your documents and their content; because that content stays on your device, we do not receive any rights in it. You own the redaction policies you create in your workspace.

9. Third-party services

The Service relies on third parties, including Stripe for payments and the providers listed in our Privacy Policy. Your use of Stripe is also subject to Stripe's terms. We are not responsible for third-party services.

10. Disclaimer of warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Threshmark disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Service will detect all sensitive information, be error-free, or be uninterrupted. Section 2 governs the accuracy of redaction.

11. Limitation of liability

To the fullest extent permitted by law, Threshmark will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from sensitive information that the Service did not detect or that you distributed without adequate review. Threshmark's total liability for any claim relating to the Service will not exceed the amount you paid Threshmark for the Service in the twelve months before the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

12. Indemnification

You agree to indemnify Threshmark against claims arising from your use of the Service in violation of these Terms or of law, or from information you processed that you were not authorized to handle.

13. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access for violation of these Terms, non-payment, or to protect the Service or others. On termination, your right to use the Service ends; sections that by their nature should survive will survive.

14. Changes to the Service and these Terms

We may change the Service and update these Terms. For material changes to the Terms we will provide notice and a revised effective date. Continued use after a change means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. The exclusive venue for disputes is the state and federal courts located in [Virginia county], and you and Threshmark consent to that jurisdiction. [Confirm with counsel whether an arbitration and class-action-waiver clause is desired instead.]

16. Contact

Threshmark, LLC [physical postal address] [support email]